Instructions for calling the operator to ignore the introduction and enter the extension number directly

When users call the switchboard of service companies, they will often have to listen to the introduction as well as instructions to press the extension number. However, if you are used to extension numbers, this waiting will waste your time quite a lot. Please refer to the instructions below to skip the introduction when calling the numbers of the switchboards and enter the extension number directly.

Instructions for calling the operator to ignore the introduction and enter the extension number directly

Instructions for calling the operator to ignore the introduction and enter the extension number directly

Dial the switchboard and enter the extension directly

Step 1: First, you still press the switchboard number to call as usual. For example, the picture below is the phone number of Viettel switchboard.

Instructions for calling the operator to ignore the introduction and enter the extension number directly

Step 2: Do not press the call key, but hold down the " *" key on the dial pad until the " , " sign appears behind the switchboard number.

Instructions for calling the operator to ignore the introduction and enter the extension number directly

Step 3:  Enter the extension number to call (1,2,3,4...) after the " , " sign

Instructions for calling the operator to ignore the introduction and enter the extension number directly

Step 4:  Press the Call  button on the screen to dial the number. If there is an extension , you continue to enter as above (eg 1800 8168,1,2,3 )

Instructions for calling the operator to ignore the introduction and enter the extension number directly

Some popular switchboards

  • Viettel switchboard: 1800 8168 
  • Vinaphone switchboard: 1800 1091 
  • Mobifone switchboard: 1800 1090
  • Techcombank Call Center : 1800 588 822
  • Vietcombank switchboard: 1900 545 413 
  • TPBank Call Center: 1900 585 885 VND
  • Shopee Call Center: 1900 1221
  • Tiki Call Center : 1900 8198
  • Vietjet Air Call Center: 1900 1886 
  • Vietnam Airlines Call Center : 1900 1100 VND

Wishing you success!

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