Latest Update: How to Retrieve Zalo Password in 2024 and 2025
Learn how to retrieve your Zalo password fastest. If you have forgotten your Zalo password, don
Cant login Zalo? And here is the solution!
Zalo is a popular platform for free calling and messaging, widely utilized by numerous users. However, many users encounter unexpected login issues.
On December 9, 2019, Zalo PC and Web users faced login problems, receiving an "Invalid information" message, despite entering correct details. Meanwhile, Zalo Web users found themselves stuck at a loading icon for extended periods.
To help users troubleshoot these login issues, we invite you to explore the solutions outlined below.
Solutions for Fixing Zalo Login Issues
1. Fixing the Issue on PC
If you're unable to login to Zalo on your PC, it may be due to an incompatible version with your operating system. Here are some solutions to resolve the error:
a. Install a Different Version
If the version of Zalo installed on your computer is outdated, it could be a cause for your login issues. We recommend downloading and installing the latest version of Zalo. Click one of the buttons below to update:
Download Zalo for Windows Download Zalo for Mac
b. Access Zalo via the Web Version
If updating Zalo doesn’t resolve the issue, you can access Zalo Online through your web browser. Click the button below:
c. Use Zalo on Mobile Devices
Should the previous methods fail, consider using Zalo on your mobile device. The mobile version tends to be more stable as it was the original platform. Download the app using the links below:
Download Zalo for iOS Download Zalo for Android
2. Fixing Zalo Errors on Mobile
a. Check Your Network Connection
A weak or unreliable network connection can hinder your ability to login to Zalo. First, try accessing other applications like Facebook to see if they function correctly. If other apps are working, the issue may lie within Zalo itself.
b. Resolve Zalo Error 2028
Error 2028 often occurs when using a non-native version of Zalo, which may prevent login. To fix this, refer to the article on resolving Zalo Error 2028.
We hope these solutions help you successfully log in to Zalo and enhance your experience. For additional help, you may refer to the following articles:
Good luck!
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Sophia -
Great information! Just a suggestion though, maybe include a video tutorial? It could help those who learn better visually.
Chloé -
Is this problem common? I’d like to know if there’s any way to prevent it from happening again in the future.
Liam123 -
Wow! I didn’t expect this to be so easy. I didn't know about the password reset option! Thanks!
John Doe -
Can anyone explain the two-step verification process? I want to make sure my account is secure
Ava -
Honestly, Zalo’s login problems can be really annoying. Your post made me laugh though. Thanks for the lighthearted approach!
Grace -
Thanks for sharing your personal experience. I feel more confident now that I know where to find the solution
MikeTech -
Not sure why some people have issues with Zalo. I haven’t faced any login problems. Maybe it’s device-specific
Alice -
This was so useful! I had given up hope but managed to log in again. Thanks a million!
Henry -
Can anyone explain the connection issues? I seem to have fast internet but Zalo is still being slow