Latest Update: How to Retrieve Zalo Password in 2024 and 2025
Learn how to retrieve your Zalo password fastest. If you have forgotten your Zalo password, don
How to fix common Zalo errors
Using free messaging apps like Viber, Line, and others might seem seamless, but errors can still occur. In this article, we list common Zalo errors and how to resolve them effectively.
Common Zalo Errors
- Error 112 on Zalo
- Error 502 on Zalo
- Error 506 on Zalo
- Error 704 on Zalo
- Can't post photos or new status on Zalo
- Not receiving notifications from Zalo
- Error 2028 on Zalo
- Zalo error 2017
- Zalo on iPhone can't access photo albums
- Zalo cannot "Search around here"
- Error 306, 600, 647...
- Zalo error "Expired Certificate"
- Error "Not QR code of Zalo"
1. Error 112 on Zalo
Error 112 typically arises when the Zalo app on your device is outdated or due to a conflict with the computer version. To fix this issue, uninstall the old version and install the latest Zalo app.
2. Error 502 on Zalo
This error stems from a mismatch in the device's date and time with Zalo's requirements. To resolve it, go to Settings > Time and enable Automatic time and Automatic time zone.
3. Error 506 on Zalo
Error 506 prevents messaging and calls due to network connectivity issues. Here's how to troubleshoot:
| Step | Action |
|---|---|
| 1 | Check your Internet connection (WiFi/3G/4G). |
| 2 | Free up memory on your device. You can refer to this guide for Android or this one for iPhone. |
4. Error 704 on Zalo
Error 704 occurs when the device encounters Internet connectivity issues.
- If using Wi-Fi: Check the stability of your connection.
- If using 3G/4G: Ensure your data plan is sufficient.
- Try changing DNS settings; refer to this guide for instructions.
5. Can't post photos or new status to Zalo
Posting difficulties can occur; here’s how to solve them:
- Retry posting a few times, then wait and try again.
- Log out, close the app, and restart it.
6. Not receiving notifications from Zalo
To enable notifications, go to the settings (cogwheel) > Messages and notifications, and toggle the settings accordingly.
7. Error 2028 on Zalo
This error prevents login even with the correct password. For solutions, see this tutorial.
8. Zalo error 2017
The error "account not ready" typically occurs due to incorrect system time. You can find solutions in this article.
9. Zalo on iPhone can't access photo albums
Ensure Zalo has permission to access your Photo Album in Settings > Privacy > Photos.
10. Zalo cannot "Search around here"
This feature allows users to find nearby friends. To fix issues, enable Location Services in Settings.
11. Error 306, 600, 647...
The simplest solution for these errors is to uninstall the app and download the latest version from the official site.
12. Zalo error "Expired Certificate"
This occurs due to a significant time discrepancy on your device. Fix this by going to Settings > General > Date & Time and adjusting the time accordingly.
13. Error "Not QR code of Zalo"
This error generally happens while scanning codes. Try using a different QR code reader if needed. Free options include:
For all the errors mentioned above, if issues persist, consider using alternative communication apps such as Viber or Skype while you troubleshoot.
This article serves as a detailed guide on common Zalo errors and their resolutions. By following these suggestions, you can adeptly address any issues that may arise while using Zalo.
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Mike -
I never knew resetting the app could fix so many issues! Definitely worth a try before contacting support. Great job
Trần Lê -
If I had known about these solutions sooner, I wouldn’t have wasted so much time looking for help. Really useful stuff
Phong Nguyễn -
Anyone else having trouble with the friend request feature? It just won’t load for me
Hương Đà Nẵng -
Does anyone know how to recover lost chats on Zalo? I accidentally deleted an important conversation
Chris P. -
I can’t believe I was trying to troubleshoot without checking for updates first! This was a major oversight
Thùy Linh -
Wow, the tips on fixing the login problems are a lifesaver. I think many users will benefit from your advice.
Phúc IT -
For anyone still struggling, make sure your app is updated to the latest version. It fixed my issues right away