How to login, convert multiple accounts Zalo
Learn how to login and manage multiple Zalo accounts on the same device effectively.
How to recover messages, backup Zalo messages on PC
Now, Zalo PC users can backup and restore their messages quickly and efficiently within the software itself. This allows you to keep all your messages, photos, videos, and files during device transitions or operating system reinstalls. This feature has been available on Android and iOS for some time.
This guide outlines the steps to backup and restore your data within Zalo PC. Remember, recovering data can only occur if you have previously created a backup. Data that has not been backed up cannot be restored. Let's dive into the detailed tutorial below!
1. Instructions to Backup Data on Zalo PC
| Step 1: | Open Zalo PC, click the gear icon in the left toolbar, hover over Backup / Restore, and select Backup data. |
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| Step 2: | Select the items to back up (messages, photos, files, videos) and click Backup. To change the backup file location, click Change and select your desired directory. |
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| Step 3: | Wait for the backup process to complete. The time taken depends on the amount of data being backed up. |
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| Step 4: | Once the backup is successful, click the Close button to exit the window. |
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2. Instructions to Recover Data on Zalo PC
| Step 1: | Copy the backup file to the computer where you want to restore Zalo data. Open Zalo PC, click the gear icon, hover over Backup / Restore, and select Restore data. |
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| Step 2: | In the Zalo - Restore interface, click Choose file. |
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| Step 3: | Select the backed up file location and click Open. |
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| Step 4: | Click the Restore button to initiate data recovery. |
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| Step 5: | Wait for the data recovery process to complete. |
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| Step 6: | Once the Zalo data has been restored, click the Close button. |
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3. Understanding Backup and Restore Features in Zalo
How to Backup Zalo Messages on Android or iOS:
- Open Zalo on Android or iPhone, navigate to Settings, and select Backup and restore messages.
- Click Backup to initiate the backup. To enable automatic backups, toggle the Auto Backup option and choose a backup schedule.
On Android, you can also opt to back up messages to Google Drive.
Recover Zalo Messages on Android or iOS:
After installing Zalo, the application will prompt you to restore any backed-up messages. Select the backup point and click Restore message to retrieve your data.
4. How to Backup and Restore Zalo Messages on macOS and Windows
Recently, Zalo introduced the Backup/Restore feature for Windows and macOS, allowing users to back up and restore messages. Accessing this feature is slightly hidden:
- Open Zalo on Mac or Windows.
- Hover over the green dot next to your avatar to reveal the Backup / Restore option.
By default, the backup is saved as a .zip file on your Desktop. If you want a different location, click Change to select where to save the backup.
For restoration, repeat the steps but select Restore data, then navigate to the backup file.
5. Video Tutorial for Backup and Restore Process
You have now learned how to back up and restore your data on Zalo successfully. The process is straightforward and user-friendly. Always ensure you have a backup before making changes to avoid data loss.
I wish you successful implementation!
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Chloé -
Wow! Just saved my important messages! This guide is everything I needed. You’re awesome
John Smith -
I love this post! Just when I thought all hope was lost after I accidentally deleted my messages
Bobby -
Would this method work on Mac as well? I prefer using my Mac for backing up messages
Hương Đà Nẵng -
This is the best! I never thought it would be this easy to recover messages. Thank you for sharing!