How to fix common Zalo errors

Normally, in the process of using free messaging and calling tools like Zalo, Viber , Line ... we rarely see them making mistakes. However, seldom is not never the case. The following article will introduce to you the most common errors that Zalo and how to fix it.

There are mistakes that are very simple but we do not pay attention, but there are also errors that require a bit of knowledge of technology knowledge and not everyone can find a solution when accidentally falling into that case.

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1. Error 112 on Zalo

Error 112 usually occurs when the Zalo application on your phone is too old, so you cannot log in or because of a conflict with the computer version of Zalo. To fix you just need to delete the old Zalo app, install the latest Zalo on your phone and you're done.

2. Error 502 on Zalo

Error 502 originating from the system date and time on your device can not sync with Zalo application. To fix, just go to Settings> Time , then tick Automatic time and Automatic time zone.

3. Error 506 on Zalo

When encountering error 506 on Zalo, users cannot perform messaging, sending picture messages, calling friends. This error is mainly due to the device having a problem connecting to Wifi / 3G / 4G network. In addition, the device does not have enough memory to download images to the device. To fix it, you need to follow these steps:

Step 1: Check, make sure the process of connecting to the Internet through Wifi, 3G, 4G connection on the device does not occur.

Step 2: Free up memory on your device so you can download more picture and voice messages to your device. You can refer to how to free Android memory , as well as instructions to release iPhone memory that we introduced earlier.

4. Error 704 on Zalo

Error 704 occurs when Android phones, iPhones have Internet access problems via Wifi, 3G, 4G, making the device connection process blocked and unable to log in to Zalo. To fix it, follow these steps:

• If using Wifi: Verify that your device is connected to Wifi is stable or not?
• If using 3G, 4G: Check whether the data plan on the subscriber is still enough to log in and use Zalo?
• Make DNS settings on the device, you can refer to how to change DNS , to know how.

5. Can't post photos, new status to Zalo

Not only is a free messaging app for entertainment, Zalo is also designed as a miniature social network with the ability to link quite strongly and widely. That's why a lot of users see this as a second Facebook to share their feelings, feelings or simply a few photos of themselves.

However, this is not always done smoothly. Zalo sometimes also occurs when the error can not post new photos or posts but just loading continuously without stopping.

How to fix:

• Try posting a few times, if not, then exit, wait about 30 seconds and then try to post again.
• If it still does not work, you can completely exit the account, close the application and wait a while, then try again.

6. Not receiving notifications from Zalo

Like Skype or Viber, Zalo can also notify users about upcoming events or birthdays of friends. But if these messages are not sent to remind you, then some settings have been changed. And if you regularly use this application, we should adjust it so that Zalo will not forget it.

Doing:

Go to the settings icon (cogwheel) / Messages and notifications, then choose to enable or disable the corresponding items inside.

7. Error 2028 Zalo

Basically this is a system error that the previous article Download.com.vn has mentioned. This error makes it impossible for us to log in to our Zalo account on the computer even if we have entered the correct password.

How to fix error 2028 on Zalo, see this tutorial .

8. Zalo has a 2017 error

Error 2017 on Zalo is also known as "account error not ready". The main reason is that the time on the computer is not accurate compared to real time, so it cannot be used.

Article fix this error has on Download.com.vn, you can refer here.

9. Zalo on iPhone can't access photo albums

This is an error only occurs on devices using the iOS operating system because in the Settings, users have not set up (not allowed during installation) Zalo has access to the device's Photo Album.

How to fix:

You go to Settings / Privacy , then touch Photos and switch to turn on this Zalo item in green as the image below is.

10. Zalo cannot "Search around here"

This is an extremely interesting feature and is used to find the most friends on this OTT (although Zalo also has a lot of chat rooms). Searching here allows users to see all who are using this application within a range of several dozen meters to several kilometers.

How to fix:

Go to Settings / Location Services and enable it. If not, then observe the details below to see what section Zalo is showing and adjust it if necessary ( Never mode also makes Location ineffective).

11. Error 306, 600, 647 ...

With these errors, the fastest and simplest way is to uninstall the current installation and download the latest version.

12. Zalo error "Expired Certificate"

This error often occurs because the current time on the device is deviated too much from the release time of the version of Zalo being used.

Treatment:

In section Settings / General , select on the Date & Time , then adjust the time back about 1.2 years (as close to the time of release Zalo possible) and leave the Set mode Automatically go.

However this way will also affect the time on the device (if you check the time here), so if in Zalo nothing important, you should download the latest version. Or save photos, messages from the current version to your phone, then install the newer version.

13. Error "Not QR code of Zalo"

This is an error that when using the Zalo code scanning feature, the device will notify not recognize this code. Fix by downloading another Zalo to install or try scanning the code with a QR code scanning application, because sometimes the error condition is caused by these codes themselves.

Free QR code scanning software for phones: BarcodeViet , RedLaser , iCheck , Norton Snap QR Code Reader or QR Droid ...

In case of using all the above methods but still cannot fix it, you can use some other applications or exchange such as SMS, Viber , Skype ...

Above is a summary of the most common errors on Zalo that Download.com.vn would recommend to you. Still know that not everyone suffers and does not always happen, but precaution is essential. Hopefully through the above article, you already know how to handle if your Zalo account unfortunately encountered one of the above errors.