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16 common errors on Zalo, causes and quick fixes
You are using Zalo, but suddenly the application crashes without knowing how to fix it. The following article will guide you how to fix 16 common errors on Zalo. Let's find out together!
Common Zalo Errors
| Number | Error Description | Causes | Quick Fixes |
|---|---|---|---|
| 1 | Error: Zalo Closed Suddenly | Device issues like app conflicts, insufficient RAM, or an outdated app version. |
|
| 2 | Time and Date Sync Error | Date and time on the device are not synchronized with Zalo. | Adjust the date and time by going to Settings > Date & Time > Enable Set Automatically. |
| 3 | Error: Unable to Text or Call | Interrupted Wi-Fi/3G/4G connection or insufficient device storage. | Check your Internet connection and delete unnecessary apps and files. |
| 4 | Error: Cannot Log In | Using an outdated version of Zalo. | Update Zalo through the App Store or Play Store. |
| 5 | Error: Temporarily Banned Account | Violation of Zalo's policies like spamming or sharing copyrighted material. | Contact Zalo support at 1900 561 558 for assistance. |
| 6 | Error: Cannot Log into Zalo on PC | System errors or network issues. | Use the web version of Zalo or reset your password. |
| 7 | Error: Unable to Post Images or Status | Network issues or failed uploads. | Log out and back into the app, then try posting again. |
| 8 | Error: Typing Vietnamese on PC | Issues with the Vietnamese typing software. | Ensure the Unikey software is set correctly for Vietnamese input. |
| 9 | Error: Images Not Displaying | Network connection problems. | Check your connection and log out/ log into Zalo again. |
| 10 | Error: QR Code Not Found | Outdated Zalo application. | Update to the latest version via App Store or Play Store. |
| 11 | Error: No Notification from Zalo | Notifications may be turned off or network weak. | Enable notifications in Zalo settings. |
| 12 | Error: Cannot Access Photo Album | Lack of permission for Zalo to access the photo album. | Adjust permissions in Settings for both iOS and Android devices. |
| 13 | Error: Cannot Find Friends Nearby | GPS or positioning is not enabled. | Enable GPS on your device and check again. |
| 14 | Error: Cannot Access Chat Room | Messages may contain spam or violate regulations. | Use a different account to access the chat room. |
| 15 | Error: Cannot Connect to Your Zalo Account | Insufficient storage or network problems. | Clear storage by deleting unnecessary files. Contact Zalo support if issues persist. |
| 16 | Error: Cannot Connect to Internet | Incompatibility of Zalo version with the device. | Uninstall and reinstall Zalo from the App Store or Play Store. |
See also:
>>> How to save and download videos on Zalo to your phone is simple and fast
>>> Instructions on how to view the Zalo ID (Username) simple - fast
The above are 16 common errors on Zalo, their causes, and quick fixes. Hopefully, with the above sharing, you will easily fix errors quickly!
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Thùy Linh -
Do you have any tips for fixing connection issues? I keep losing my chat when the wifi drops. Frustrating
Quang vn -
Some of the issues mentioned here have been driving me crazy! Thanks for compiling such useful info. It makes me feel less alone