Home
» How to
»
How to recover messages, backup Zalo messages on PC
How to recover messages, backup Zalo messages on PC
Now, Zalo PC users can backup and restore data extremely quickly right on Zalo software itself. So you can keep all your messages, photos, videos, files when transferring to another device or reinstalling the operating system. This feature has been available on Android and iOS for a long time.
Of course, recovering, recovering data, messages on Zalo computer will only be performed from the moment you back up the data. As for the data that has not been backed up, it cannot be restored. How to perform quite simple invite you to follow the tutorial below:
Instructions to back up data on Zalo PC
Step 1: Open Zalo PC, click the gear icon in the left toolbar, hover over Backup / Restore , select Backup data.
Backup Zalo data
Step 2: Zalo interface - Backup appears, you can tick the items to be backed up as messages, photos, files, videos. Also want to change the folder where the backup file is stored, click Change , and then select the storage location again. Then click the Backup button .
Select the Backup button
Step 3: Zalo data backup process takes place, you wait a bit for this process to complete. The backup process fast or slow depends on the amount of data you need to back up.
The process of backing up Zalo data
Step 4: After the backup is successful, click the Close button to turn off this window.
Backup data successfully
Instructions to recover data on Zalo PC
Step 1: After the successful backup, copy the backup file to the computer you want to restore Zalo data. Next, open Zalo PC, click the gear icon in the bottom left corner of the toolbar, hover over Backup / Restore , select Restore data.
Step 3: Then, navigate to the location where the backup file is stored, select the file, and then click the Open button .
Open the backup file
Step 4: Next, click the Restore button .
Click the Restore button
Step 5: Zalo data recovery process takes place, you wait for a while and it is done.
Zalo data recovery process
Step 6: Once the Zalo data has been restored, click the Close button .
Recover Zalo data successfully
How to backup and restore messages on Zalo not everyone knows
So far, Zalo has always been criticized for not having the ability to backup and restore messages. When users lock this application or log in on another device, change the phone, all previous data from messages, photos, videos … are no longer available. This is really a flaw of Zalo that most users are dissatisfied and expect to improve.
Recently, Zalo has upgraded and added the ability to backup and restore messages for versions. In particular, with Android upgraded from version 18.05.01 and above and 5.39 or higher for iOS. Users can back up messages and multimedia content to the cloud (cloud), then easily recover when reinstalling old devices or transferring to new ones.
How to backup Zalo messages on Android or iOS
Step 1: Open Zalo on Android or iPhone, go to Settings, then select Backup and restore messages.
Step 2: Click Backup to back up the data. If you want Zalo to automatically back up data periodically, turn on the switch next to the Auto Backup option, then select the desired backup schedule. If you want to save data, you can select Use Wi-Fi only in the Network conditions section when backing up.
By default, the application will back up data to Zalo's server. However, if you use Android, you can set it to back up messages to Google Drive.
Recover Zalo messages on Android or iOS
When installing Zalo and logging in successfully, this application will suggest restoring the backed up message. Now, just select the backup point you want to restore, then click the Restore message button, and Zalo will do the rest, restoring the entire message to the desired state.
How to back up Zalo messages on macOS and Windows
Recently, Zalo has added Backup / Restore feature to applications on Windows and macOS, allowing Zalo users on the computer to backup and restore their messages.
However, the Backup / Restore option is not in Zalo's Settings menu, but rather a separate component, hidden under the drop-down menu next to the avatar in the upper left corner of the application window. . Because vayah, despite the addition of this feature, currently many users are unaware of its existence.
Step 1: Open Zalo application on Mac or Windows.
Step 2: Look in the upper-left corner of the application window, where the avatar is displayed, a green dot icon will appear, indicating that it is online, at the lower right corner of the avatar. Hover the mouse over the dot icon and it will instantly turn into a down arrow. As soon as the arrow button appears, quickly click on it.
Step 3: The above action will activate the drop down menu. Here, select the Backup / Restore option, and then select Backup data.
By default, Zalo will save the backup file as a .zip file in the Desktop folder. If you want to save the backup file to another location, just click the Change button in the Save all files section, and select the desired location.
When you need to restore a message, do the same thing as when backing up, but in Step 3: Choose the option of Restore data instead of Backup data. Finally, browse to the location where you saved the previous backup file, and click the Restore button.
Video tutorial to backup, restore Zalo messages
So you have backed up, restored data on Zalo successfully. The backup Zalo data on the PC is very simple, all located in a folder, when recovering, just select the right backup file that is complete.