Shopee online market is a quite hot online shopping application on the commercial market today, called "market" because buyers and sellers completely sell their own products to suit their individual needs. in the simplest way . You can just buy goods on it, but you can also upload photos and sell things on it.
Shopee offers great advantages, including: convenience - simplicity - reasonable price . However, the downside of this online market is the types of Fake goods , blended into genuine products. This is the biggest fear for those who shop here. Because anyone can come here to sell items and applications, there is no strict censorship requirements such as Lazada , Adayroi or some other applications. Therefore, of course, the goods are also junk, if you cannot distinguish, you can easily buy Fake goods.
Having bought and sold online on Shopee, this app is also an intermediary between buyers and sellers, so the improvement of product quality is not paid much attention, they only offer shipping incentives. or subsidizing orders to attract users. Therefore, you want to buy products that are guaranteed quality, you must accumulate experience when buying yourself.
Today Download.com.vn will share some experiences to help people evaluate and distinguish fake and fake products.
How to check reputable goods and shops on Shopee to avoid buying fake goods
Download Shopee for iOS
Download Shopee for Android
I. See user reviews with shop and uptime
1. Based on the number of followers: Should completely visit the shop to check that the shop has a lot of followers or not. Based on the number of followers at the shop you will be able to know whether the shop's product is reputable or not. Of course, not every shop with a high number of followers is also reputable, you should take a closer look.
2. Number of votes: This number of votes will give you a higher confidence than the number of followers, but there are also good and bad reviewers about the shop, you should click on the votes of buyers see if they have 5 star votes, how many people vote 1 star.
But judging by this rate compared to Facebook , Shopee can look much more reliable, because people who bought the store can comment and evaluate. Those who do not buy in the shop and even the shop owner can not manually rate yourself 5 stars. You can also estimate whether this shop has a large number of buyers when looking at the number of comments. To evaluate the Shop's benchmark, the score 4.5 - 5.0 is worth paying for the Shop.
3. Operating time of the Shop: This factor is actually just a small assessment only. Because the new shops join the sale does not mean that the item is inferior to the stores that have been involved for a long time, if any shop has a long time of operation but has a high rating for quality, then when buying there you also will be more secure. Shopee also has a report shop feature, this feature will evaluate the store is active for a long time and still sell, which means it gets a little report, and any shop that gets a lot of reports is going down, so the advice for you is that Purchasing in stores that have an operation period of 1-2 years or more.
II. Product reviews of Shop.
Once you've found the right item you want, you should consider previous buyer reviews. If the shop has many positive reviews and reviews, you can safely buy. If the product has negative comments before then you should give up. Here are some remarks distinguishing goods on Shopee.
1. Poor quality goods: You should always ignore products and shops.
2. Delivery is not the right model: It is very difficult to accept, you choose the right product model as on the shop, but when you ship to another product you should return it.
3. Shop service attitude: Responding to customers late, answering curtly, packaging products are not careful ... This is best you should consider carefully before buying in the Shop.
4. User comments: If you have a 5-star rating, you also have to look at the comments of each customer, maybe they comment that "the product is very good" , "excellent product quality" .. That is the true assessment of the shop's products when the products reach the users, while comments such as "fast delivery time" , "very good service shop" , "very nice packaging shop" , or there are people who only rate 5 stars and do not leave a comment, then maybe they only evaluate the professionalism of the shop rather than commenting on the product. Or they may not be able to distinguish fake or genuine.
III. References from other sources
On Facebook there are several groups related to Shopee, such as " Out of pocket Shopee ", which is a group that specializes in " scooping " purchases on Shopee.
If you are new, you can refer to this group, here you will see which shops, products you deserve, distinguish Fake and genuine products, share buying experience, know what Shop reputation on Shopee.
IV. Delivery problem on Shopee
Shopee's delivery party has only 3 main shipping units are Viettel Post, Fast Delivery and Savings Delivery . Most of the delivery staff in these shipping companies have uniforms, their delivery vehicles have a logo attached to them.
If your goods are delivered but not by the other 3 units, it is not Shopee's delivery, then you will have to contact the shop and confirm whether the shop has delivered or not.
V. If unfortunately buy Fake goods, how to do?
If after you have received the product but still do not like it or suspect the product is Fake or defective, then absolutely do not press confirm, because if you click confirm it means you have accepted the product and the exchange. Pay / Refund will no longer be possible.
If you do not like the product, you can immediately contact the Shop you have found a purchase to present the issues you have questions and then both sides offer a solution. Or you can contact the Shopee call center at 19001221 to get answers.
After you have confirmed that it is a fake, press Request Return / Refund as shown in the picture and follow the instructions. How you can lose money or get a refund depends on how you negotiate with the Shop or Shopee.
Hopefully, with the exchange of experience mentioned above, you will avoid fake and counterfeit goods and buy satisfactory products.