If you’ve forgotten your TikTok password and can access the phone number or email provided for your account, you can reset it using that number or email as a recovery method to receive the authentication code. However, if you no longer have access to them, don’t worry; you can still recover your account without having to create a new one.
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In this article, we’ll show you how to recover your account without access to your email or phone number.
How to Recover Your TikTok Password Without Your Email or Phone Number
To get your TikTok account back without an email or phone number, you’ll need to submit a TikTok feedback form. As well as share your feedback regarding the platform, you can use the feedback form to report a problem.
Otherwise, you can report a problem using the app by creating a new account. With either option, you’ll need to wait for at least three to five business days for a response.
How to Recover Your TikTok Password using the Feedback Form on a Mobile Device
Here’s how to use the feedback form method via your mobile device:
- Enter a Google search for TikTok feedback, then tap the correct result.
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- On the feedback form, under the Contact information section, there are two fields.
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- In the Email address field, enter an email address you can access.
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- In the Username field, enter your username.
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- In the How can we help? field, explain your situation.
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- Tap the Submit button when you’re done.
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Now, wait for three to five business days for TikTok’s response via the email provided on the form.
How to Recover Your TikTok Password Using the Feedback Form on a PC
Follow these steps to recover your account using the TikTok feedback form via your PC:
- Open a search engine and enter TikTok feedback, then select the result.
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- Beneath the Contact information section on the feedback form will be two text fields.
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- For Email address, enter an accessible email address.
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- For Username, add your username.
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- For How can we help? explain your situation.
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- Click Submit when you’re finished.
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Wait for three to five business days for TikTok’s response with instructions on how to proceed. This email will be sent to the address you provided with the form.
TikTok’s Many Ways to Access Your Account
When you don’t have access to the phone number or email address associated with your TikTok account, you can request access using their feedback form. This form is available online, and once submitted, TikTok should take between three to five working days to advise you on how to proceed.
As well as using your phone, email, and username to sign in to TikTok, you can use your Facebook, Instagram, Twitter, or Google account credentials.
How long have you been a TikToker? What do you enjoy most about using the platform? Tell us in the comments section below.