If you are having trouble shutting down the computer, pressing shutdown still won't turn it off, but if you keep the power, you'll be damaged. Don't worry, here WebTech360 will help you solve errors related to the computer not turning off . Let's refer!
Signs to recognize the computer cannot turn off
There are many times when you think that a black computer screen means that the machine has been completely turned off. But in reality, this is not correct. Because, if the computer is in sleep mode, the screen stays black.
Your computer is considered to be completely turned off when all the indicator lights are off and the mainboard stops running. If one of these still works, it's a sign that you've got a problem with your computer that won't turn off and need to be fixed right away.
Reasons for not shutting down the computer
There are many possible causes of the error that cannot turn off the computer that you need to learn to be able to fix it. Some common causes can be:
- The computer cannot be turned off due to a software conflict.
- Affected parts of the computer due to a hardware conflict.
- Your computer has been infected with a malicious virus from outside.
- The computer driver encountered a problem.
- There is a problem with the fast startup feature of Windows 8.1 and Windows 10 operating systems.
- Caused by some other software running in the background.
How to handle when the computer does not turn off
There are 4 simple ways you can refer to to quickly deal with this error situation. As follows:
Use the key combination
Using keystrokes is the fastest and most effective method you can use when your computer won't turn off. To do this, you just need to hold down the Shift and Shutdown keys at the same time , then your computer will immediately turn off. In case your machine is using Windows XP operating system, press and hold the Ctrl and Esc keys at the same time. Next press twice with the U key to successfully shutdown.
Use the shutdown command in cmd
Using the command in cmd to turn off the computer is also quite simple. You can use the automatic timer feature to turn off the computer and then set the appointment time to 0, then your computer will automatically shutdown immediately.
Step 1: Specifically, go to the Search box in the Start bar, type " cmd ", then right-click the Command Prompt application and select Run as administrator to run with Admin rights.
![9 Ways to Deal When Your Computer Won't Shut Down 9 Ways to Deal When Your Computer Won't Shut Down](https://img.webtech360.com/resources8/images93/image-7400-0813130635588.png)
Step 2: Continue to enter the Administrator panel : Command Prompt command line " shutdown /s /f /t 0 " and then Enter to complete.
![9 Ways to Deal When Your Computer Won't Shut Down 9 Ways to Deal When Your Computer Won't Shut Down](https://img.webtech360.com/resources8/images93/image-8436-0813130635988.png)
Fix the computer that won't shut down by disabling the Fast Startup features
Fast Startup is a feature added on Windows 8.1 and Windows 10 operating systems to enhance user experience. Besides the improvements, this feature also brings many problems to fix. One of them is the condition that the computer does not turn off. To solve this problem, you can disable this Fast Startup feature on your computer with these 4 steps:
Step 1: Open the Run dialog box by pressing Windows + R key combination , then enter the key " control " and press Enter .
![9 Ways to Deal When Your Computer Won't Shut Down 9 Ways to Deal When Your Computer Won't Shut Down](https://img.webtech360.com/resources8/images93/image-987-0813130636220.png)
Step 2: Switch to Category mode in the Control Panel window => click System and Security .
![9 Ways to Deal When Your Computer Won't Shut Down 9 Ways to Deal When Your Computer Won't Shut Down](https://img.webtech360.com/resources8/images93/image-6989-0813130636476.png)
Step 3: In the Power Options section , click the Change what the power buttons do command
![9 Ways to Deal When Your Computer Won't Shut Down 9 Ways to Deal When Your Computer Won't Shut Down](https://img.webtech360.com/resources8/images93/image-7853-0813130637611.png)
Step 4: Click Shutdown under When I press the power button and uncheck the box Turn on fast startup . Finally click Save Changes to complete the process of shutting down Fast Startup .
![9 Ways to Deal When Your Computer Won't Shut Down 9 Ways to Deal When Your Computer Won't Shut Down](https://img.webtech360.com/resources8/images93/image-9958-0813130638110.png)
Prevent unnecessary software from running in the background
Another possible cause of computer failure to shut down is unnecessary processes and services running in the background. You need to turn off these software, specifically:
Step 1: Open the Run dialog box by pressing Windows + R key combination , then enter the difficult word “ msconfig ” and press Enter .
![9 Ways to Deal When Your Computer Won't Shut Down 9 Ways to Deal When Your Computer Won't Shut Down](https://img.webtech360.com/resources8/images93/image-2683-0813130638823.png)
Step 2: In the System Configuration window , go to the Services tab and then click the Hide all Microsoft services item . Then you've hidden Microsoft processes and services and left only third-party processes on the machine.
![9 Ways to Deal When Your Computer Won't Shut Down 9 Ways to Deal When Your Computer Won't Shut Down](https://img.webtech360.com/resources8/images93/image-3201-0813130639021.png)
Step 3: Select unnecessary services for the computer and click Disable . Finally click OK to save.
Handling errors that cannot be turned off due to viruses, Malware
Your computer has not used any anti-virus software, please install it right away, if you are a common user, you can choose for yourself one of the best free antivirus software to make sure. computer security. Some antivirus software such as: Kaspersky, Comodo Antivius, Panda Cloud Antivirus Free, MalwareBytes... In which Kaspersky is the best antivirus software today.
Install a new driver for your computer
When you install a driver that is not compatible with your computer, it also causes the computer to not turn off.
Before coming up with a treatment plan. You need to answer the following questions:
Have you updated or installed any new drivers recently? If so, please remove that driver and install another version. If you do not update any new drivers, back up the drivers and upgrade to a newer driver.
Also, try to disable the Intel(R) Management Engine Interface driver and try it by:
Step 1: Right-click This PC (Computer) and select Manage .
![9 Ways to Deal When Your Computer Won't Shut Down 9 Ways to Deal When Your Computer Won't Shut Down](https://img.webtech360.com/resources8/images93/image-1441-0813130639464.png)
Step 2: Select Device Manager , go to System devices and right-click on Intel(R) Management Engine Interface => select Disable to disable it temporarily => then try turning off the computer to see if it works.
![9 Ways to Deal When Your Computer Won't Shut Down 9 Ways to Deal When Your Computer Won't Shut Down](https://img.webtech360.com/resources8/images93/image-3720-0813130640429.png)
So you have successfully done how to fix your computer won't turn off error . Hope this article will help you gain more knowledge and help you to overcome the same situation.