Experiencing the Sorry, you can only send messages to mutual contacts at the moment error in Telegram can be quite frustrating, especially when you are trying to connect with new contacts. In this guide, we will explore the reasons behind this error and provide effective solutions to resolve it.
If your Telegram account is flagged for inappropriate content, spam, or violating community guidelines, you may encounter messaging restrictions that prevent you from contacting people who are not saved in your contacts. You can still chat with your mutual contacts, but reaching out to anyone who hasn’t saved your number becomes impossible. This restriction also affects your ability to find and join new groups in Telegram.
Here is a structured approach to resolve the issue with your Telegram account:
| Solution | Description |
|---|---|
| 1. Use Spam Info Bot | Contact the Spam Info Bot to check restrictions and revert any incorrect flags on your account. |
| 2. Reach Out to Telegram Support | Contact Telegram support for assistance, though responses may take some time as they are managed by volunteers. |
| 3. Wait Patiently | Restrictions typically lift within 24-48 hours. Avoid using the app during this time for the best chance of regaining full access. |
| 4. Switch to Telegram X | Try using Telegram X, which offers a smoother experience and might bypass the restrictions temporarily. |
| 5. Ask Non-Mutual Contacts to Message You | Have new contacts send you a message first, which will label them as mutual contacts, allowing you to chat freely. |
If the Spam Info Bot does not resolve the issue, send a support request directly to Telegram for further assistance.
A1: Unfortunately, Telegram does not disclose the identity of users who report accounts, which can sometimes lead to unwanted restrictions.
Q2: Why has my Telegram account been restricted when I just signed up?A2: This may occur if your phone number is linked to negative activity previously or if you are using a VOIP number that Telegram flags as suspicious.
Q3: Can my account be wrongfully banned?A3: Yes, due to technical errors or misinterpretations of activity, Telegram accounts can be wrongfully flagged. Contact support if you believe this happened to you.
Removing the restriction is typically a matter of patience and following the outlined methods. With these insights, you should be well-equipped to restore your Telegram messaging capabilities.
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Kayla Z. -
Now I can finally reach out to my friends again. Thank you for your help