How To Fix EA App Keeps Logging You Out Issue

The Electronic Arts (EA) app on Windows is your primary destination for accessing your favorite games. And so, it can get incredibly frustrating when the app repeatedly logs you out for no apparent reason. This unexpected interruption can dampen your experience and delay access to beloved titles like FIFA, Battlefield, and The Sims.

In this guide, we will explain why the EA app keeps logging you out and how to fix the problem.

The EA app can log you out for several reasons, including an unstable internet connection, server-side glitches, and corrupted app data. This can also happen if EA detects any suspicious account activity, like unusual login attempts or unauthorized access.

In addition to the above, if you remain inactive for a certain period of time while logged into an EA service, it may log you out automatically due to session timeout settings.

What to Do if the EA App Keeps Logging You Out

Now that you are aware of the common causes of the issue, here’s what you can do to stop the EA app from logging you out unexpectedly. 

1. Check Your Internet Connection

If your internet connection is not working properly, the EA app may have trouble communicating with its servers. As a result of this, you could be repeatedly logged out of the app. So, it’s a good idea to rule out issues with your internet connection before trying other things.

Open a web browser and visit a website like Fast.com to run a quick internet speed test. If there’s a problem with your internet, consider restarting the router or switching to a different connection.

2. Turn Off Login Verification

When Login Verification is active, EA sends a verification code each time you try to access your account from a new device. However, this feature can sometimes malfunction, causing the EA app to log you out repeatedly. Hence, it’s best to disable the Login Verification if you are experiencing problems.

1. Open a web browser and head over to the EA account security settings page.
2. Sign in to your account if you haven’t already.
3. Under Login Verification, click the Turn Off button.
   

3. Reset Your Password

You might face login issues with the EA app if your account’s security is compromised. In such cases, your best option is to secure your EA account by setting a new strong password. Here are the steps to do so:

1. Open a web browser and head to EA’s password recovery page.
2. Enter your registered email address or EA ID and fill in the CAPTCHA.
3. Click Next.
4. Open the password reset link received in your email and then set a new password.
   

Sign in to the EA app with the new password. After that, check if the issue still occurs.

4. Disable Your VPN

When you use a VPN connection, your traffic is routed through different servers. EA may interpret the use of a VPN as suspicious activity, especially if the VPN server’s location differs significantly from your usual location. This can cause the EA app to log you out on Windows. You can try turning off your VPN connection to see if that solves the problem.

5. Clear App Cache

Outdated cache data associated with the EA app can also cause it to malfunction at times. If that’s the case, clearing the cache can help resolve your sign-in issues.

To clear the EA app cache:

1. Open the EA app and click the menu icon (three horizontal lines) in the top left corner.
2. Select Help > App recovery.
3. Click the Clear Cache button.
   

6. Repair the App 

If clearing the cache proves ineffective, your next best option is to repair the EA app. This will remove any problematic app files that may be causing the issue and also update the app to its most recent version.

1. Press the Windows key + R to open the Run dialog box.
2. Type appwiz.cpl in the box and press Enter.
3. In the Programs and Features window, select the EA app and click the Uninstall option at the top.
4. Select the Repair button.
   

Wait for the app to complete the repair option and open automatically. After that, you shouldn’t experience any problems.

Uninterrupted Gaming Bliss

Things can get frustrating when the EA app keeps logging you out for no reason. Thankfully, you can follow the above tips, which should help resolve the login issues you are facing with the EA app. If none of the above solutions work, wait for a few hours and then try again. 

Next, you might want to learn how to change the game language on the EA app.

FAQs

If I get logged out of the EA app while playing a game, will I lose my progress?

The saving mechanism varies depending on the game. Some games save progress consistently, while others rely on in-game checkpoints. If you frequently experience logout issues, it’s best to manually save the game at regular intervals while you play.

Can I track my login history on my EA app?

EA does not provide the option to review your login history, but you can view a list of your trusted devices by navigating to the Security tab in your account settings.

Can logging in to the EA app from various locations result in logouts?

Yes, logging in from different locations may activate security protocols, resulting in automatic logouts.