What is Zalo Media Box? How to delete, block messages from Zalo Official Account

Zalo Media Box: A Comprehensive Overview

Zalo Media Box serves as a centralized information page for Zalo users, aggregating messages from various Official Accounts (Zalo OA) in one convenient location. While it provides valuable updates, it can also become overwhelming. In this guide, we'll explore what Zalo Media Box is and how to manage your messages effectively.

1. What is Zalo Media Box?

Zalo Media Box is essentially an information hub designed to collect all messages coming from the Official Accounts that you've opted to follow. This means that instead of cluttering your main message inbox with messages from multiple Zalo OAs, all updates are neatly encapsulated in the Media Box, keeping your inbox cleaner and making it easier to find information.

Official Account (Zalo OA) is Zalo's official account for businesses and shops, assisting them in promoting their products and services effectively.

With the growing reliance on digital communication, Zalo Media Box also functions as an effective business tool. It helps businesses reach their customers with timely updates, making it easier to engage and promote their offerings.

What is Zalo Media Box?

2. How to Delete Messages from Zalo Media Box

If you're finding that Zalo Media Box is filled with too many messages, including old ones, follow these easy steps to delete the messages you no longer need:

  1. Step 1: Open the Zalo app and navigate to the Media Box section.
  2. Step 2: Swipe the chat in the Media Box from right to left and select Delete.

Upon confirmation, the system will ask you to confirm the deletion. Click Delete again to finalize.

How to Delete Zalo Messages

3. How to Block Messages from Zalo Official Accounts in Media Box

Currently, Zalo doesn’t offer a way to block all messages from Official Accounts in the Media Box. However, you can disable notifications or disregard specific Zalo OAs for a smoother experience.

3.1 Turn Off Notifications

  1. Step 1: Open the Zalo app and go to the Media Box.
  2. Step 2: Click on the page you wish to manage notifications for, and tap on the Options (three-dash icon in the top right corner).
  3. Step 3: Select Turn off notifications and choose the time period for which you wish to disable notifications.

Options range from temporary pauses of up to 4 hours, until the next morning, or even until manually reopened.

Turn Off Notifications in Zalo Media Box

3.2 Disregard Messages from Specific Official Accounts

  1. Step 1: Open the Zalo app and go to the Media Box.
  2. Step 2: Tap on the page you want to disregard.
  3. Step 3: Click on the icon in the top right corner and select Remove interest.

This can be repeated for any other info pages where you wish to block messages.

The above information serves as a complete guide on Zalo Media Box, detailing how to effectively delete and block messages from Zalo Official Accounts. We hope you find this article helpful!

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7 Comments

  1. Ron B. -

    On a side note, are there further resources to learn about Zalo features? More knowledge never hurts

  2. Brian IT -

    After reading this, I have a way better understanding of Zalo Media Box. Cheers for the clarity

  3. John Doe -

    Wow, I just learned about Zalo Media Box! I had no idea it could be so useful for managing messages. Thanks for the info

  4. Chloe W. -

    Great tips! I was recently overwhelmed with messages, but I feel more in control now. Cheers!

  5. Hannah VT -

    I appreciate the step-by-step guide on blocking messages. It's so annoying to receive spam!

  6. Alex Smith -

    Seeing the process laid out clearly really helped me understand how to navigate Zalo Official Accounts. Thumbs up

  7. Emily R. -

    Wow, I feel liberated after learning this! Managing Zalo is no longer a headache for me. Thanks

Leave a Comment

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