Is Your Webcam Not Working On Zoom? Here’S What To Do

Device Links

Webcams are very handy, but they can cause trouble with some apps. If your webcam is not working in Zoom, relax. There are several culprits that can cause this issue. In this article, we offer the most straightforward solutions.

Stick with us until the end, as you can use some of the advice whenever your webcam isn’t working. Here you’ll find tips for Windows, Mac, iOS, Android, and Linux.

Do This First When Troubleshooting Your Webcam on Zoom

  • When an app is misbehaving, you should try restarting it immediately. If restarting Zoom doesn’t help, try restarting your device.
  • Next, ensure your device has all the latest system updates installed.
  • If the device is up to date, perhaps your Zoom app is outdated. Visit the official Zoom download page and select the Zoom app or extension suited for your device or browser. Next, you want to update your webcam driver if it isn’t up to date. You can use third-party software to download the update for you, or you can update it manually via the manufacturer’s site or Device Manager (on Windows).
  • Another solution regarding the webcam is to remove (uninstall) the webcam from your device and give it a clean reinstall. On Windows computers, you can do this via the Device Manager.
  • Additionally, you can use the Troubleshoot feature to determine if there is something wrong with your webcam. If none of the above help, read on for solutions from Zoom.

Is Your Webcam Not Working On Zoom? Here’S What To Do

Zoom’s Advice for Fixing Webcam Issues

Some of the advice in the previous section comes courtesy of the Zoom support page. However, there is a smart tip that can fix most of your webcam issues with Zoom and other apps that use your camera. The advice is to close down all the other apps that may interfere with your webcam. Apps like Skype, Facetime, WhatsApp, etc., could be hijacking your webcam without your knowledge.

Most likely, they are running in the background, and perhaps they are among startup programs on your device. Also, they are often to blame when the webcam doesn’t work with a particular app. If these apps are persistent, shut them down forcefully.

For example, you can use Task Manager to end their processes on Windows. On your Android phone, you can long-press the Zoom app, tap App Info, and select Force Stop. Give it a couple of minutes and start it again.

Specific Mac 10.7 Fix

There is a recurring issue with Zoom on the macOS 10.7 system. If your Mac is running on that update, here is what you need to do:

  1. Open the Finder and choose Go to Folder.
    Is Your Webcam Not Working On Zoom? Here’S What To Do
  2. Then, copy-paste this into the field: /Library/QuickTime/.
    Is Your Webcam Not Working On Zoom? Here’S What To Do
  3. Click on Go.
  4. Delete the Video Glide, Sonix SN9C, 3ivx Video Codec, or Desktop Video Out components.

This solution should fix the Zoom webcam issues on your device.

Disable the Webcam Daemon

Another easy Mac fix is to enter this into the command line:

sudo killall VDCAssistant

Remember, we mentioned disabling the processes which use your webcam? Well, this is the daemon on Mac computers that handles all webcam-related. Stopping it might resolve your webcam issue with Zoom.

Specific Lenovo Fixes

Lenovo computers sometimes have webcam issues when using the Zoom app. Here are the fixes for all modern Windows systems, starting with Windows 10:

  1. Press the Win key on your keyboard.
    Is Your Webcam Not Working On Zoom? Here’S What To Do
  2. Enter “Lenovo” in the Start menu and click on Lenovo Vantage or download it from the link.
    Is Your Webcam Not Working On Zoom? Here’S What To Do
  3. Open that app and select Hardware Settings, followed by Audio and Visual.
  4. Disable the Camera Privacy Mode. If this mode stays on, press the camera button on your laptop and disable it.

This fix on Windows 8 is similar:

  1. To start, enter Lenovo in the Start menu.
    Is Your Webcam Not Working On Zoom? Here’S What To Do
  2. Go to Lenovo Settings or download the app from the link above.
  3. Click on Camera.
  4. Disable Privacy Mode.

The solution is even simpler on Windows 7:

  1. Type in Lenovo Web Conferencing in the Windows search bar and launch the app.
  2. Enable your laptop webcam.
  3. Shut down the Lenovo Web Conferencing program.

Windows 10 Issues with Using a Webcam on Zoom

If you’re having issues using a webcam with Zoom on Windows 10, follow along to help resolve your issues.

  1. Open up the Start menu and click on Settings.
    Is Your Webcam Not Working On Zoom? Here’S What To Do
  2. Next, click on Privacy.
    Is Your Webcam Not Working On Zoom? Here’S What To Do
  3. Now, click on Camera.
    Is Your Webcam Not Working On Zoom? Here’S What To Do
  4. Ensure that the toggle switch is set to On.
    Is Your Webcam Not Working On Zoom? Here’S What To Do

Turning your Camera access to On should resolve any issue with the OS and permission settings.

Kaspersky Internet Security Issues

As mentioned by Joe in our comments below, here’s a quick rundown on how to use a webcam with Kaspersky.

  1. Open the app and go to Personal Security.
  2. Next, click the Webcam Protection toggle switch to set it to Off.

This should take care of your issues with using a webcam with Kaspersky.

Check Your Browser Settings

You might want to check your permissions if you’re using the browser and not the Zoom app. We’ll cover how to do this in Chrome.

  1. Within Chrome, click on the menu button in the top right and select Settings. You can also type “chrome://settings” into the search bar and hit Enter.
    Is Your Webcam Not Working On Zoom? Here’S What To Do
  2. Now, under Privacy and security, click on Site Settings.
    Is Your Webcam Not Working On Zoom? Here’S What To Do
  3. From here, scroll down to Permissions and click on Camera.
    Is Your Webcam Not Working On Zoom? Here’S What To Do
  4. Make sure that Sites can ask to use your camera is selected and ensure that Zoom isn’t on the Not allowed to use your camera list.
    Is Your Webcam Not Working On Zoom? Here’S What To Do

Additional Tips

Here are some extra tips.

  • See if anything is blocking your webcams, such as the shutter or the cap. Then test your webcam in a different app that allows video communication. If your webcam works in a different app, the problem is with the Zoom app.
  • Check that access to your webcam is turned on at the hardware level. Many laptops have a button you can press to turn your webcam on and off, usually F8 or F10.

Is Your Webcam Not Working On Zoom? Here’S What To Do

Zoom In

Hopefully, some of these webcam fixes will let you use Zoom again. Even though web conferencing apps are used as much now compared to the last three years, Zoom is one of the best video conferencing apps and offers excellent support. Feel free to contact them if you need additional help.

Tell us about your problem and how you’ve fixed it. Was it a one-time thing, or does it keep happening? Let us know in the comments below.

Sign up and earn $1000 a day ⋙

How to fix error 0xa00f4288 in Camera app on Windows 10 & 11

How to fix error 0xa00f4288 in Camera app on Windows 10 & 11

How to fix error 0xa00f4288 in the Camera app on Windows 10 & 11. Windows' default Camera App is the main tool for taking photos. So in the case of Win 10 & 11 cameras

How to open multiple programs with one shortcut on Windows 10

How to open multiple programs with one shortcut on Windows 10

How to open multiple programs with one shortcut on Windows 10, You can actually open multiple programs at the same time with a single key. Here's how to use one

How to delete old boot menu options on Windows

How to delete old boot menu options on Windows

How to remove old boot menu options on Windows, Windows 10 dual boot is useful but can leave redundant boot options in the menu. Here's how to remove the menu

Instructions for fixing Snipping Tool errors on Windows 11

Instructions for fixing Snipping Tool errors on Windows 11

Instructions for fixing Snipping Tool errors on Windows 11. Windows 11 has officially been released for a while, but during use there are still many errors

Instructions for entering text by voice on Windows 11

Instructions for entering text by voice on Windows 11

Instructions for entering text by voice on Windows 11, Entering text by voice on Windows 11 helps you significantly improve your work efficiency. Here's how

How to turn on/off Sticky Key on Windows 11

How to turn on/off Sticky Key on Windows 11

How to turn on/off Sticky Key on Windows 11, Sticky Key makes the PC keyboard easier to use. Here's how to turn Sticky Key on and off on Windows 11.

What is Windows Modules Installer?

What is Windows Modules Installer?

What is Windows Modules Installer?, Windows Modules Installer sometimes takes up a lot of system resources. Is Windows Modules Installer important or not?

How to increase volume in Windows 10

How to increase volume in Windows 10

How to increase volume in Windows 10, How to increase computer volume to maximum level? Let's learn with WebTech360 how to increase Windows 10 computer volume

How to use Windows 11 Installation Assistant to install Windows 11

How to use Windows 11 Installation Assistant to install Windows 11

How to use Windows 11 Installation Assistant to install Windows 11, Windows 11 Installation Assistant is one of the best ways to upgrade your computer to Windows 11.

How to turn off the startup sound in Windows 11

How to turn off the startup sound in Windows 11

How to turn off the startup sound in Windows 11, Does the PC startup sound bother you? Then please refer to how to turn off the startup sound for PC running Windows 11 below

Instructions for changing the screen lock timeout on Windows 11

Instructions for changing the screen lock timeout on Windows 11

Instructions for changing the screen lock timeout on Windows 11. While using Windows 11, there are times when users will need to leave the computer for a period of time.

Windows 11 optimization guide to increase FPS when playing games

Windows 11 optimization guide to increase FPS when playing games

Instructions for optimizing Windows 11 to help increase FPS when playing games, Windows 11 is an operating system platform that is introduced as more improved in gaming quality, helping games

Windows 11: How to use and customize the Quick Settings menu

Windows 11: How to use and customize the Quick Settings menu

Windows 11: How to use and customize the Quick Settings menu, Windows 11 brings some great new features and the Quick Settings menu is no exception. Here it is

How to fix the error of not being able to start Windows 11 after enabling Hyper-V

How to fix the error of not being able to start Windows 11 after enabling Hyper-V

How to fix the error of not being able to start Windows 11 after turning on Hyper-V. Hyper-V helps you run virtual machines on Windows. However, after enabling Hyper-V, you cannot post again

How to fix error 0xc00007b in Windows

How to fix error 0xc00007b in Windows

How to fix error 0xc00007b in Windows, Windows displays error 0xc00007b when the application does not work properly. Below is a step-by-step guide to fix error 0xc00007b in

How to change the login screen on Windows 10/11

How to change the login screen on Windows 10/11

How to change the login screen on Windows 10/11, Don't like the blurry screen when logging in on Windows 10/11? So, instructions on how to turn off and change the login screen

How to uninstall drivers in Windows 11

How to uninstall drivers in Windows 11

How to uninstall drivers in Windows 11, Do you want to remove unwanted drivers on Windows 11? Then please see instructions on how to remove drivers in Windows

How to fix No Internet Secured error on Windows 10

How to fix No Internet Secured error on Windows 10

How to fix No Internet Secured error on Windows 10, No Internet Secured is a common error on Windows 10. Below are simple ways to fix No Internet Secured error

How to fix the error of not being able to save Excel files on Windows

How to fix the error of not being able to save Excel files on Windows

How to fix the error of not being able to save an Excel file on Windows. If you can't save the Excel file, don't worry too much. Below are ways to fix the error of not being able to save the above Excel file

How to open DMG files on Windows

How to open DMG files on Windows

How to open DMG files on Windows, DMG is a file format specific to the macOS operating system. However, you still have a way to open DMG files on Windows.