In the previous article, we introduced you to some basic steps to fix the black screen error on your computer. And this time, we will continue with the article on how to fix the blue screen error ( Blue Screen Of Death ) which is quite common on Windows.
Appearing since Windows XP (or maybe before), until Windows 7 (that is a very long time), this error still appears frequently on Windows.
The familiar blue screen error ( Blue Screen Of Death)
How to fix blue screen errors on Windows computers
That is, the blue screen error appears right after the BIOS screen ends (meaning before entering the Windows loading screen, with a horizontal bar running), then 99% of the time it is due to an AHCI error in the BIOS settings. To check again, go to the BIOS section (press F2, F10, F10, Delete depending on the computer model when starting up), and see in the hard drive mode section - SATA Mode is IDE or AHCI:
Switch to AHCI mode instead of IDE
There are countless reasons for this that are difficult to explain, such as operating system errors, virus errors, driver conflicts, incompatible software errors... Please try some of the troubleshooting steps below:
If your VGA driver is lost, the wrong driver is installed... then the system arrow will display Standard VGA driver, not the specific model or serial number.
Why computer hardware? What exactly is hardware?
We can understand it like this, the computer is a combination of hardware system (screen, keyboard, CPU, RAM, hard drive, sound card, video card...) software and driver system (for the operating system to "recognize" hardware in Windows). And during use, the hard drive cable may be loose, the RAM pins may be dirty... which will also lead to blue screen errors. The solution here is that you can disassemble and reassemble yourself (requires skilled users and supporting tools) or take it to a reputable computer repair shop for technical staff to check, clean the machine, and maintain the software.
It’s hard to talk about how to fix a blue screen error without knowing what specific error you’re experiencing. So the best place to start when fixing a blue screen error is to document the actual problem.
In Windows 10, the BSOD consists of a sad face, along with a simple error message. Below that, you'll see a link to Microsoft's blue screen troubleshooting page, a QR code, and a Stop Code field. If you want, you can scan the QR code with your phone's camera to be taken to Microsoft's support page.
The most important part is to note down the stop code listed on the page, this will help you narrow down how to fix the problem.
Now that you know what your specific problem is, you can move on to the appropriate blue screen fix options. Check out some of the following articles:
These aren't the only blue screen errors you'll encounter, but they are some of the most common. In case you can't pinpoint your exact error code or the troubleshooting tips in those guides don't solve your problem, here are some more general blue screen solutions.
In many cases, you will start seeing blue screen errors after making changes to your system. Such changes can introduce problematic elements into an otherwise stable environment. Identifying this can help troubleshoot your problem.
For example, if you just installed a new printer, try unplugging it from your computer and seeing if the blue screen error persists. If you recently ran a Windows update, go to Settings > Update & Security > Windows Update and click View update history.
On the next page with the list, click Uninstall updates at the top and remove the most recent update to see if that resolves the issue.
The same goes for software. If you notice blue screen errors after installing a new app, try removing that app.
Malware can corrupt your Windows system files and lead to blue screen errors. You should run a virus scan to rule out anything like this.
Depending on the severity of the problem, you may be able to perform all of the above troubleshooting steps while working in Windows as usual. However, if you have a major problem, the blue screen error may prevent you from working normally. In that case, you will need to boot into Safe Mode.
Safe Mode allows you to load a basic Windows configuration with only the essentials needed to run. This prevents third-party applications from interfering with normal operations. If you can work in Safe Mode without getting a blue screen error, it means that an installed application or service is causing the problem.
While in Safe Mode, you can scan for malware, use system restore, and troubleshoot in other ways as discussed in the article.
For deeper troubleshooting, you can use Windows dump files, which record information after a system crash to make it easier to understand the situation. These are usually only for advanced users.
Follow the guide: How to Fix BSOD Blue Screen of Death Errors to learn about some of these tools.
You can also try checking for Windows and driver updates, system restore, hardware check or running SFC scan.
If all else fails, you’ll need to reinstall Windows on your computer. At this point, you’ve ruled out common problems, so there’s definitely something deeper going on with your system. Follow this guide to reset Windows 10 .
To fix blue screen errors on Windows 8 computers, follow these steps:
First and foremost, it is important to identify the cause of the problem, whenever a blue screen error message appears on your screen. The Blue Screen of Death (BSOD) message is often simplified on Windows 8 to make it easier for you to understand.
The most important thing is the error code displayed at the bottom because that is what you need to clarify the problem and fix it.
Normally, the operating system is programmed to reboot after a Windows 8 BSOD crash. This means that you may not be able to identify the error message if you don't pay attention to what's going on.
However, you can always track it down by accessing the dump information on Windows. Note that viewing errors can be quite difficult with the tools provided by Windows.
In most cases, BSOD errors can easily occur when Windows detects a new hardware installation. This is because the installation process may not work automatically or you may have just upgraded to Windows 8.
Therefore, what you will need to use will be the best hardware driver update software that can get rid of the BSOD error.
The processes involved can sometimes be quite confusing and even tedious. This is why you should look for a driver update tool that can make the problem solving process much quicker and more efficient.
Remember that updating drivers has proven to be an effective troubleshooting step when it comes to device manager error codes.
Alternatively, BSODs can also be resolved by using System Restore if available or even by uninstalling the recently installed software or driver that caused the error. Sometimes, a simple restart of Windows 8 can also resolve the issue. Either way, here are the steps you can follow to install the updates:
There is a chance that your BCD has developed some corruption over time, so you may need to rebuild it. Here are the steps you can follow:
Overall, there are a number of troubleshooting steps that you can follow to resolve the BSOD error on Windows 8. If none of them work for you, then the ideal step to take is to seek assistance from a qualified professional.
If you see a blue screen of death error, but Windows 7 restarts immediately and you have time to read the entire error message, follow these instructions to disable the Automatically restart option:
1. Right click on My Computer.
2. Find the Properties section.
3. Go to the Advanced tab
4. In the Startup and Recovery section , click the Settings button.
5. In the System failure section, make sure the “Automatically restart” option is unchecked .
6. Click OK.
If you can boot into Windows, try booting into Safe Mode , following the instructions above, and then restarting your computer.
To fix the blue screen of death (BSoD) error in Windows 7, you can try any of the following tips:
Tip #1: Use System Restore
Refer to the article: Instructions on how to use System Restore on Windows for more details.
Tip #2: Install Updates
Similar to Windows Vista, installing recent updates from Microsoft can fix any errors you encounter in your Windows 7 system.
Refer to the article: How to update Win 7, update Windows 7 to the latest version for more details.
Tip #3: Install the latest drivers
Make sure you have the latest device drivers installed on your system. Go to your computer manufacturer's official website and check for the latest driver version.
Many Blue Screen of Death errors can be caused by incompatible device drivers. You can try removing any recently installed device drivers and restarting your computer.
Tip #4: Check for hard drive errors
Windows 7 has several utility tools that can help identify and fix certain errors. You can use these utility tools to check for hard drive or memory problems.
Refer to the article: Three ways to check the drive in Windows 7 for more details.
Tip #5: Use Startup Repair
You can run the Startup Repair tool manually, if you have a recovery option preinstalled on your computer or have the original installation discs or system recovery and repair discs.
Refer to the article: How to use the Startup Repair tool to fix problems in Windows 7 for more details.
Error 0x000000ED (UNMOUNTABLE_BOOT_VOLUME)
The blue screen of death error code 0x000000ED is also known as UNMOUNTABLE_BOOT_VOLUME.
For UNMOUNTABLE_BOOT_VOLUME error situations caused by incorrect or outdated information, related to the Windows partition in the boot configuration files (BOOT.INI or BCD) for NTLDR or BootMGR, Easy Recovery Essentials can often recreate the boot configuration with standard settings and parameters, to allow Windows to boot correctly:
1. Download Easy Recovery Essentials . Select your Windows version (XP, Vista, 7 or 8) before downloading.
2. Burn image: Refer to the article: Using Daemon Tools to create ISO Image in Win 7 or How to burn ISO image file to CD, DVD for detailed instructions.
3. Launch Easy Recovery Essentials.
4. Select the Automated Repair option and click Continue.
5. Select the drive letter where Windows is installed (usually C:\) and click Automated Repair.
6. Wait for Easy Recovery Essentials to complete the process.
7. When the process is complete, click Restart.
Error 0x0000007B (INACCESSIBLE_BOOT_DEVICE)
The Blue Screen of Death error 0x0000007B, also known as “INACCESSIBLE_BOOT_DEVICE”, can be caused by data corruption on the hard drive.
To fix this error, take any of the following actions.
1. Hard drive cable
Make sure all hard drive cables are properly connected.
2. Run chkdsk /f /r
The chkdsk tool is built into Windows and can be used to check (and sometimes repair) drives when the file system is corrupted. Refer to the article: Check and fix hard drive errors with the chkdsk command on Windows for detailed instructions.
3. Rebuild BCD
BCD stands for Boot Configuration Data, which contains Windows boot configuration options. To troubleshoot problems with boot configuration data, you need to use the Bootrec.exe tool.
You can access the Bootrec.exe utility using your Windows 7 installation disc. If you don't have an installation disc, use Easy Recovery Essentials to rebuild your BCD.
Error 0x00000024 (NTFS_FILE_SYSTEM)
In Windows 7, the blue screen of death error 0x00000024 is also known as “NTFS_FILE_SYSTEM” and can be caused by hard drive data corruption.
To fix this error, try running the chkdsk utility. If chkdsk doesn't work, try removing any recently added hardware. Also, if you've installed new software or device drivers, uninstall them.
The hard drive may be damaged, so consider replacing it with a new one if none of the solutions presented here work for you.
How to run chkdsk
Error 0x0000007E (SYSTEM_THREAD_EXCEPTION_NOT_HANDLED)
The Blue Screen of Death error 0x0000007E, (also known as SYSTEM_THREAD_EXCEPTION_NOT_HANDLED ) can be fixed by any of the following methods:
Your computer manufacturer's website usually has more information on how to update your BIOS and which drivers you need to install for Windows 7.
Error 0x0000008E (KERNEL_MODE_EXCEPTION_NOT_HANDLED)
To fix the blue screen of death error 0x0000008E “KERNEL_MODE_EXCEPTION_NOT_HANDLED” , you can try the following:
Error 0x00000050 (PAGE_FAULT_IN_NONPAGED_AREA)
The Blue Screen of Death error 0x00000050 “PAGE_FAULT_IN_NONPAGED_AREA” can be caused by drivers that are incompatible with Windows 7 or a damaged hard drive.
To fix this error, you can try:
To boot Windows 7 into Last Known Good Configuration mode :
1. Restart your computer
2. Press F8 several times before the Windows logo appears.
3. Select “Last Known Good Configuration (Advanced)” from the Boot Options menu.
4. Press Enter.
Error 0x000000D1 (DRIVER_IRQL_NOT_LESS_THAN_OR_EQUAL_TO)
The Blue Screen of Death error 0x000000D1 “DRIVER_IRQL_NOT_LESS_THAN_OR_EQUAL_TO” can be caused by an incompatible driver that you have recently installed.
To fix this error, try booting Windows 7 into Safe Mode and then uninstalling the problematic driver.
Error 0x000000EA (THREAD_STUCK_IN_DEVICE_DRIVER)
The blue screen of death error 0x000000EA “THREAD_STUCK_IN_DEVICE_DRIVER”, is most likely due to a problem with the video driver.
To fix this error, make sure you have the latest driver available for your video adapter that is compatible with Windows 7. Your computer manufacturer's website will usually have more information and resources about available drivers.
If the driver is not the cause of the 0x000000EA error , try updating the BIOS to the latest available version or try replacing the video card.
Good luck!
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