Are you trying to video call your friends on Instagram, but the call fails? Well, this is a common problem that you can face from time to time. Instagram is one of the biggest social media platforms that allow you to send messages, make video calls, and much more. Like any other social media platform, Instagram added the video calling feature not long ago, and it allows users to Video chat with their friends and family worldwide. However, this Instagram video calling feature keeps crashing or failing for some users. Sometimes, the video chat fails due to a server error, but other times it is because of other reasons. In this guide, we will list down the methods that you can use to fix the Instagram video call not working.
Contents
8 Ways To Fix Instagram Video Calling Not Working
Reasons behind Instagram video calling not working
You must know the reasons behind why you are unable to make video calls on Instagram. Some of the common reasons why your Instagram video chat fails are as follows:
Check out the following methods that you can use to fix Instagram video chat not working on your device.
Method 1: Check your Internet
The first thing that you should check is your Internet connection. Make sure you are getting a stable Internet connection on your device. You can re-start your Wi-Fi router and re-connect to your Internet connection.
To check your Internet speed, you can run a speed check using any third-party app or website.
Method 2: Follow and connect with users
If you are trying to make a video call on Instagram, but the video chat keeps on crashing, then there are chances that you and the other user are not following each other on Instagram.
For the Instagram video chat feature to work, you have to follow each other on the platform. In simple words, you have to follow the person you are trying to video call, and similarly, the other person has to follow you back. Therefore, to fix Instagram video chat failed, follow and connect with other users before making a video call.
Method 3: Check for new Instagram updates
If you are using the old version of Instagram, you might face issues using the video calling feature or other features on the platform. So, to fix the Instagram video call not working, you can update Instagram to the latest version.
On Android
1. Head to the Google Play Store and click on the hamburger icon or the three horizontal lines at the screen’s top-left corner. However, if you have updated to the new version, click on your Profile icon at the top-right.
2. Click on My apps and games.
3. Tap on the Updates tab and check if there are any updates available for Instagram.
On iOS
1. Open the App store on your device.
2. Go to the updates tab from the bottom of your screen.
3. Locate and check if there are any available updates for Instagram.
Also Read: 9 Ways to Fix Instagram Direct Messages not working
Method 4: Enable Push Notification on Instagram
If the push notifications for video chat on Instagram are turned off, you will not receive any notifications for incoming video chats. Therefore, you can enable push notifications for video chat on Instagram.
1. Open Instagram and click on your Profile icon from the bottom-right of the screen.
2. Click on the three horizontal lines or the hamburger icon on the top-right corner of the screen.
3. Go to Settings.
4. Click on Notifications.
5. Go to the Messages Section.
6. Finally, under Video Chats, select ‘From Everyone.’
Method 5: Unmute Video Chat
You may accidentally mute the video chat for any user or group chat, and you may not receive video call notifications from that user or group chat. So, to fix Instagram video chat not working, you can follow these steps:
1. Open your Instagram and go to your DM section.
2. Now, open the chat with the person who you wish to video call and click on the Info icon next to the user’s name at the top.
3. Finally, turn off the toggle next to Mute Call Notifications to unmute the video chat.
Method 6: Grant Permission to Access Camera and Microphone
To make video calls on Instagram, you have to grant permission to the app to access your camera and microphone.
On Android
You can easily grant permission to Instagram to access your camera and microphone by following these steps:
1. Head to the Settings of your device then tap on Apps.
2. Click on Permissions then again, click on Permissions.
3. Under app permissions, click on the camera and turn on the toggle next to Instagram.
4. Go back to the app permissions and open the microphone. Turn on the toggle next to Instagram.
On iOS
1. Open your Settings and go to the Privacy Section.
2. Click on the Camera.
3. To give Instagram access to your camera, turn on the toggle next to Instagram.
4. Similarly, click on ‘Microphone’ under the privacy section and make sure you turn on the toggle next to Instagram.
Also Read: Fix Unable to Access Camera in Instagram on Android
Method 7: Re-install Instagram
If none of the above methods works, you can uninstall and then re-install Instagram on your device. This method was able to fix Instagram video call not working for many users.
On Android
On iOS
Method 8: Contact the Help Center
The last method that you can resort to is contacting the help center on Instagram. If you are still unable to make video calls on Instagram, then it is probably because of some bug or error on Instagram’s part.
1. Open Instagram and click on your Profile icon from the bottom.
2. Click on the three horizontal lines from the top-right corner of the screen and go to Settings.
3. Click on Help.
4. Now, select Report a Problem.
5. Again, click on Report a Problem.
6. Finally, start explaining the problem in the text box given on your screen. Tap on Submit after briefly explaining the issue.
Frequently Asked Questions (FAQs)
Q1. Why is my Instagram video call not working?
There may be several reasons why your Instagram video call is not working. Some of the primary reasons might be because of an unstable internet connection, or you may be using the outdated version of the Instagram App. However, it could also be a server error on Instagram’s part and not your phone’s problem. You might accidentally disable the push notifications on Instagram, and that is why you may not receive any video chat notifications on your device.
Q2. Does Instagram video call have a time limit?
There is no time limit when it comes to video chats on the Instagram app. You can talk for as long as you want without any time limitations from Instagram.
Recommended:
We hope that this guide was helpful and you could fix the Instagram video call not working issue. If you still have any queries regarding this article, then feel free to ask them in the comments section.
In an era where online privacy and data protection have become paramount concerns for individuals and organizations alike, the need for effective tools to safeguard personal information is more critical than ever. The IP Anonymizer Database emerges as a vital resource for those seeking to navigate the complexities of digital anonymity.
TOP AI tools help you add color to old black and white photos. If you want to add color to old black & white photos, use one of the AI tools below.
Each bank card is marked with important information - number, owner’s name, expiration date, CVC or CVV and a chip, thanks to which payments are made at terminals (including contactless). In order for this information to be preserved, it is important to treat the means of payment with care.
When your computer gets attacked by a virus or malware, you’ll certainly such for a powerful antivirus to fight back. Well, IObit Malware Fighter is exactly what you need. From its name alone, you can be certain that you are getting the tough protection your computer needs.
Montreal, a city brimming with culture, history, and Poutine (a famous Canadian dish), deserves an internet connection that can keep up. Whether you’re a streamer glued to Twitch, a workaholic juggling video conferences, or a casual web surfer, a reliable and fast internet plan is essential.
Google Drive for desktop will be discontinued in March 2018, Google has officially announced that it will stop supporting Google Drive for desktop and then the company will remove the application.
Simple ways to fix AirDrop not working error, AirDrop not working on iPhone, iPad, Mac what to do? This article will provide you with simple ways
TOP best computer screen recording software 2024, Which is the best lightweight, free, high-quality computer screen recording software? Let's find out the top with WebTech360
What is an email address? How to get an email address?, What is an email address? What is email address entry? This article will answer all your related questions
Every WhatsApp shortcut for your computer you need to know, WhatsApp is one of the most popular free messaging apps today. The keyboard shortcuts below will help
Discover the vibrant social scene of baccarat on Tedbet, where players worldwide connect, chat, and enjoy the excitement of live dealer games.
Summary of how to find videos on TikTok, Finding videos on TikTok is not difficult. Let's learn together how to find the original video on TikTok or find the Tik Tok clip you want to watch
Improved mouse sensitivity for Free Fire on BlueStacks, BlueStacks has made important improvements for Free Fire gamers. Please upgrade BlueStacks 4.230.10
Huang you: Sparkling photo editing application Butter Camera, Huang you (黄油 相机) is an extremely hot Chinese editing application today, here we would like to invite you
Tips for using Chrome Web Store you need to know, Chrome Web Store or Chrome Web Store offers a selection of apps, extensions and stylish browser wallpapers
What is CapCut? Is it safe to use CapCut?, What is CapCut? Is music on CapCut copyrighted? Let's find out with WebTech360 what you need to know about CapCut!
Why is it cheaper to buy TikTok coins on PC?, TikTok gives users the option to exchange real money for coins in the app. However, buying TikTok coins on PC is cheap
How much Internet capacity does Zoom use?, Zoom is an indispensable remote online learning and working software during the epidemic, but it can be extremely bandwidth-consuming.
EmuOS: Relive your childhood with legendary games of the past, EmuOS is a Web interface that simulates basic Windows 3.1, 95, 98, NT operating systems that provide a lot
TOP best ways to open and read PDF files on your computer. How to open PDF files on your computer is not too difficult. In fact, you have many ways to read PDF files. Join WebTech360
